Sona Bet FAQ – All Your Questions Answered

Sona Bet is strictly for users aged 18 and above. You will be required to confirm your age during registration. Accounts belonging to minors are closed immediately.

No — each person is only allowed one account on Sona Bet. Creating multiple accounts will result in all of them being closed, and any balance may be forfeited.

On the login page Click the "Forgot Password?" link. Enter your registered mobile number or email. An OTP or reset link will be sent to you. Use it to set a new password. If you run into issues, Help Center Contact us.

KYC is not required for standard betting. However, for large withdrawals (৳50,000+) or to advance to VIP status, you may need to submit a photo of your NID card or passport. This is done solely to protect your account.

Sona Bet supports the following deposit methods:

• Mobile Pay — Instant
• Nagad — Instant
• Rocket — Instant
• Bank Transfer — 1–3 business days
• Credit/Debit Card
• Cryptocurrency (USDT, BTC)

Minimum deposit: ৳200. Maximum limits vary by payment method — daily deposit limit via Mobile Pay and Nagad is ৳50,000. Higher limits are available via bank transfer. Limits can be increased for VIP members.

Deposits via Mobile Pay, Nagad, and Rocket are instant — typically processed within 1–5 minutes. Bank transfers may take 1–3 business days. If your deposit takes longer than 30 minutes, Help Center Contact us.

Sona Bet does not charge any deposit fees. However, your payment provider (e.g., Mobile Pay) may apply their own transaction charges. Network fees apply for cryptocurrency transactions.

In your account Log In → Go to the "Withdraw" menu → Select a payment method → Enter the amount and account number → Submit. Requests are typically processed within 1–24 hours.

Mobile Pay and Nagad: typically 1–6 hours. Bank Transfer: 1–3 business days. VIP members can use Express Withdrawal to receive funds in 15–30 minutes.

Minimum Withdrawal Amount ৳500. Wagering requirements must be met before withdrawing bonus balance. Your original deposit can be withdrawn at any time.

Start by checking the "Transaction History" in your account. If the status has shown "Processing" for more than 24 hours, please Help Center Contact us. If your KYC is incomplete, withdrawals may be put on hold.

Register and make your first deposit. A 150% bonus will be added to your first deposit automatically. For example, deposit ৳1,000 and get ৳1,500 in bonus — giving you a total balance of ৳2,500.

Wagering requirements mean you must bet your bonus funds a set number of times. For example, a ৳1,000 bonus with a 5x wagering requirement means you need to place ৳5,000 worth of bets. Once the requirement is met, the bonus becomes withdrawable.

Share your referral link with friends. When a friend registers through your link and makes their first deposit, you earn a bonus. The more friends you bring in, the more you earn. Find your link under the "Referral" section in your account.

Place a qualifying bet amount each day and earn 5%–15% cashback on that day's losses. Cashback is credited to your account automatically after midnight every day. See full terms in the Offers section.

Sona Bet has a wide range of Sports Betting options, including:

• Cricket (IPL, BPL, ODI, T20 World Cup)
• Football (EPL, La Liga, Champions League)
• Kabaddi & Hockey
• Tennis, Basketball, Volleyball
• E-Sports (CS2, Dota2, FIFA)

View details: Sports and Match Odds।

Live betting means placing bets at real-time odds while a match is in progress. Odds change with every moment of the game, so quick decisions are essential. Betting Tips You can find detailed live betting strategies on this page.

If a match is cancelled or postponed, the full stake for that bet will be refunded. The refund is usually processed within 24 hours. For more details, Help Center See.

Yes. Sona Bet offers Live Casino, slot machines, table games (Roulette, Blackjack, Baccarat), and lottery games. All games are from licensed, reputable providers. On the Games page View the full list.

Sona Bet uses 256-bit SSL encryption to keep all your data secure. We never share personal information with third parties. Our Privacy Policy Read.

Go to Account Settings → "Security" → enable "Two-Step Verification". You'll receive an OTP on your mobile each time you log in. Keeping this enabled is strongly recommended.

Change your password immediately and enable 2FA. Then Help Center Contact us. Our support team will lock the account and launch an investigation.

download page Go to the download page and get the APK (Android) or App Store link (iOS) for your device. On Android, allow installation from unknown sources. Completely free.

First, close the app and reopen it. If that doesn't work, uninstall and Download Page Install the latest version from the download page. Make sure your internet connection is stable.

Yes. The Sona Bet app delivers live score updates, bet results, bonus offers, and deposit/withdrawal notifications. You can turn individual notifications on or off in the app settings.

• Live Chat: Use the chat button in the bottom-right corner of the website, available 24/7
• Email: support@sonabet.wine
• Help Center: help-center page

Support is available in Bengali.

Email our team at support@sonabet.wine with your username and a description of the issue. We'll respond within 24 hours. If your account was closed due to a policy violation, Terms & Conditions Read.

Sona Bet is committed to responsible gaming. You can set deposit limits, betting limits, and self-exclusion at any time. To learn more, visit our Responsible Gaming page See.